Shipping policy
Shipping Policy
Processing Times
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Orders are processed within 1–3 business days after payment is received.
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Processing times may be longer during holidays, sales, or high order volumes.
Shipping Times & Delivery Estimates
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Since we ship directly from our third-party suppliers, delivery times vary depending on product and destination.
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Average delivery times:
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United States: 7–21 business days
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Canada: 10–25 business days
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International: 14–30 business days
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⚠️ These are estimates only and not guaranteed. Delivery may take longer due to customs delays, courier issues, or events beyond our control.
Shipping Rates
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Shipping costs are calculated at checkout unless otherwise stated (some items may qualify for free shipping).
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Multiple items in one order may arrive separately, as they may ship from different suppliers.
Order Tracking
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Once your order has shipped, you will receive a tracking number by email.
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Please allow 3–5 business days for tracking information to update.
Customs, Duties & Taxes
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Customers are responsible for any customs fees, import duties, or taxes that may apply.
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We are not responsible for delays due to customs.
Wrong Address Disclaimer
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Please ensure your shipping address is correct at checkout.
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We are not responsible for packages sent to incorrect or undeliverable addresses provided by the customer.
Lost or Delayed Packages
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If your package is delayed beyond 30 business days, please contact us.
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Lost or stolen packages are the responsibility of the courier, but we will do our best to assist you.
Contact Us
For any questions regarding shipping, email us at Tridentofficial269@gmail.com.